Privacy Policy

1. Introduction

As Pınar Döküm San. Ve Tic. A.Ş., the protection of your personal data and ensuring your privacy is extremely important to us. This policy explains how your personal information is collected, used, protected and shared when you visit our website, use our services or contact us.

2. Data Controller

Within the scope of the Turkish Personal Data Protection Law No. 6698 (KVKK), the data controller is:

• Company Name: Pınar Döküm San. Ve Tic. A.Ş.
• Address: Kemalpaşa Cd. No:326 Bornova İzmir
• E-mail: info@pinardokum.com.tr
• Phone: 232 479 29 29

3. Personal Data Collected

We may collect and process the following personal data:

3.1 Identity Information

• Name and surname
• Turkish ID number (when required)
• Date of birth
• Photograph (if available)

3.2 Contact Information

• E-mail address
• Phone number
• Address information
• Company information

3.3 Technical Data

• IP address
• Browser type and version
• Operating system
• Pages visited
• Website usage duration
• Cookie information

3.4 Financial Data

4. Methods of Collecting Personal Data

• Contact forms on our website
• Communication via e-mail
• Phone calls
• Face-to-face meetings
• Social media platforms
• Third-party service providers
• Employment contracts

5. Purposes of Processing Personal Data

• Contractual Necessity: We use your data to execute and fulfill contracts for integrated services ranging from design to casting, processing and assembly, and to manage payment and delivery processes.

• Legal Compliance: We process data to comply with local and international legal obligations, including tax reporting, customs documentation and responding to legal requests from public authorities.

• Legitimate Interests: We process your data to ensure the security of our company and systems, provide better services, manage all business processes and improve our products; this processing is carried out provided that your interests and rights are protected.

6. Legal Basis for Processing Personal Data

• Explicit consent (KVKK Art. 5/1)
• Contract (KVKK Art. 5/2 c)
• Legal obligation (KVKK Art. 5/2 e)
• Legitimate interest (KVKK Art. 5/2 f)

7. Sharing of Personal Data

• Third-party companies (hosting, e-mail etc.)
• Business partners
• Public institutions and organizations
• Court decisions
• Emergency situations

8. Retention Period of Personal Data

Personal data is stored in accordance with its purpose and legal obligations; when the retention period expires, it is deleted, destroyed or anonymized.

9. Personal Data Security

• SSL certificate
• Secure server
• Access control
• Regular testing/updates
• Trainings
• Backup

10. Your Rights

• To learn whether personal data is processed
• To request information
• To learn the purpose and use of the data
• To know the third parties to whom the data is transferred
• To request correction
• To request deletion/destruction
• To request notification to third parties
• To object to automated decisions
• To request compensation

11. Children’s Privacy

Our services are not intended for individuals under the age of 18; if such data is detected, it will be deleted immediately.

12. Third-Party Links

Third-party websites have their own privacy policies and are beyond our control.

13. Policy Updates

Important changes will be announced on our website and, if necessary, notified via e-mail.

14. Contact

For any questions, please contact us:

E-mail: info@pinardokum.com.tr
Address: Kemalpaşa Cd. No:326 Bornova İzmir
Phone: 232 479 29 29

KVKK Application: info@pinardokum.com.tr